Operating capabilities
From recovery to the next destination.
Recovery, custody, transport and keys each have a part in moving a file forward. Explore the service you need, then confirm the arrangements for your vehicle with operations.
Where to start.
Each of these has its own page, because a vendor desk usually needs the detail on one of them rather than all four.
- 01 Vehicle recovery Involuntary and voluntary recovery of cars, trucks, motorcycles, RVs and equipment inside the Bay Area service area. Recovery detail →
- 02 Secure custody and storage Vehicle custody, intake documentation requirements and arrangements for collecting personal belongings. Custody detail →
- 03 Transport and disposition Onward movement to auction, dealer or another facility, with destination and receiving requirements agreed for the file. Transport detail →
- 04 Key cutting and programming Cut and programmed in-house for most vehicles. Confirm support for the make, model and key system before arranging work. Key service detail →
Coordinating the file
The vehicle, belongings and keys need a clear handoff.
Set the requirements for condition records, personal property and keys before the vehicle changes location. The destination, authorized recipient and release paperwork belong in that conversation alongside the transport itself.
- Discuss the photographs and condition information your file requires
- Confirm personal property collection arrangements
- Confirm who can authorize release and who will receive the vehicle
Systems Shield already works inside
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RDN
Recovery Database Network — assignment and update flow
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Clearplan
Field routing and assignment management
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Insight
Licence plate recognition data
California BSIS repossession agency licence RA 1704 · Vallejo, California
What is not here
Shield does not sell you a national footprint it does not have.
Shield serves eight San Francisco Bay Area counties. Use the map to review the boundary and exclusions, then confirm coverage for the specific address. Ask operations separately about destinations outside the service area.
See the coverage detailNeed the detail on one of these in writing?
Send your institution’s requirements and ask operations about available vendor documents, service arrangements and timing.