Information you share through this website.

When you visit

This website uses Cloudflare hosting. Delivering and protecting the site involves processing technical request information, which can include an IP address, browser information and network logs. See Cloudflare's privacy policy for information about its services.

Fonts are served from this website. Links to external services, including the team sign-in, take you to services with their own information-handling practices.

If you send an inquiry

Information you enter in an inquiry form is sent to Shield and stored for follow-up. This includes your name, contact details, institution if supplied, inquiry category and message. The submission also records its source page, date and browser user-agent information.

The inquiry service uses a Cloudflare database. Cloudflare processes the submission as the hosting provider. If you submit contact information through the booth game, the submission can also include your game score and average response time.

Do not include borrower information, account numbers, Social Security numbers, dates of birth, payment-card details or vehicle locations in these inquiry forms. Call operations to confirm the appropriate channel for an assignment.

Privacy questions

To ask about information you submitted, including a request to access, correct or delete it, call 707-554-8300 or email [email protected]. Describe your request and provide a way to reach you. Do not include sensitive account information or identity documents in the initial message.