Contact
Discuss vendor requirements.
Tell Shield enough to prepare the right response, without putting a live recovery file in a public form.
- Phone
- 707-554-8300
- [email protected]
- Office
- Vallejo, CA 94590
- Office hours
- Call before visiting to confirm office and release hours.
First, the right door
Three reasons people contact Shield, and three different routes.
The form further down this page is for institutions. If one of the first two cards describes you, that form is not the fastest way to be helped.
- Your vehicle was recovered Getting your belongings back You do not need this form. Call 707-554-8300 and ask for personal property, or read what to bring before you travel. Personal property →
- You have a file open now An active assignment Nothing about a live recovery, a borrower or an account goes through a public web form. Use the assignment route instead. Send an assignment →
- Another recovery agency Reciprocal coverage Introduce your agency, service area and the work you need in Northern California. Partner agencies →
Request vendor documents
Say which institution you are with and which documents your vendor file requires. Shield can confirm what is available and discuss any additional requirements.
Already approved to place a file?
If Shield is already approved on your side and you have work in the service area, the assignment route is shorter than this page.