Vallejo, California · San Francisco Bay Area
Recovery that holds up when someone checks.
Vehicle recovery, secure custody, personal property and transport across eight San Francisco Bay Area counties, run out of Vallejo.
California BSIS licence RA 1704 · 707-554-8300
Platforms Shield operates in
-
RDN
Recovery Database Network — assignment and update flow
-
Clearplan
Field routing and assignment management
-
Insight
Licence plate recognition data
California BSIS repossession agency licence RA 1704 · Vallejo, California
Beyond the pickup
The work around the recovery is part of the recovery.
A file carries more than a vehicle: custody, condition, personal belongings, keys and release instructions all need attention. Discuss those requirements with operations before placing work, so the assignment and the next handoff have clear instructions.
- Recovery, storage, transport and key services
- Condition-record and reporting requirements for your file
- Personal property collection information for the borrower
- Key availability, release authorization and receiving-party instructions
The legal limits matter before the truck moves.
California permits recovery without judicial process only when it proceeds without breach of the peace. Make access restrictions, known safety concerns and assignment changes part of the conversation with operations.
- Before placing the file
- Confirm coverage, authority for the assignment and the channel for sensitive vehicle and borrower details.
- A change or cancellation
- Contact operations promptly and confirm receipt and the current assignment status.
- The next handoff
- Confirm release authorization, the destination, receiving contact and the documents your institution requires.
- Personal belongings
- Call before travelling to confirm collection arrangements, identification, authorization and any charges.
Coverage
A defined service area, named county by county.
Shield does not claim statewide or national coverage. Eight San Francisco Bay Area counties, named below, and an assignment near the edge should be confirmed with operations before placing the file.
| County | Principal markets |
|---|---|
| Alameda | Oakland, Fremont, Hayward, Berkeley, Livermore |
| Contra Costa | Concord, Richmond, Antioch, Walnut Creek, Brentwood |
| Marin | San Rafael, Novato, Mill Valley |
| Napa | Napa, American Canyon, St. Helena |
| San Francisco | San Francisco |
| San Mateo | Daly City, San Mateo, Redwood City, Half Moon Bay |
| Solano | Vallejo, Fairfield, Vacaville, Benicia, Dixon |
| Sonoma | Santa Rosa, Petaluma, Healdsburg, Sonoma |
What Shield handles
Four services, from recovery through release.
- Vehicle recovery Cars, trucks, motorcycles, RVs and equipment — involuntary and voluntary surrender, managed from assignment through release. Recovery →
- Secure custody Vehicle custody, intake documentation requirements and arrangements for collecting personal belongings. Custody and storage →
- Transport and disposition Movement to auction, dealer or another facility, with destination and receiving requirements confirmed for the file. Transport →
- Key cutting and programming Cut and programmed in-house for most vehicles, so a missing key does not put the unit in a queue behind somebody else’s schedule. Key service →
A vendor file is a list of things somebody has to be able to produce.
Approving a recovery agency is a documentation exercise long before it is a relationship. These are the two halves of it.
What a vendor desk has to collect
- A current state repossession agency licence, verifiable at source
- A certificate of insurance naming the institution
- A named contact for complaints, and evidence of how one gets handled
- Written confirmation of how consumer information is stored and who can see it
- A stated position on when field work stops
- Evidence that personal property is handled to statute, not to habit
What to discuss with Shield
- A California BSIS licence number that can be checked against the state register
- Your insurance certificate and endorsement requirements
- The right operations contact for your institution
- Your information-handling and reporting requirements
- Assignment instructions and when field work must stop
- Personal property notices, storage and release arrangements
Start with the requirements for your file.
Review the service area, discuss your vendor requirements and confirm the assignment channel with operations. Ask about available documents before scheduling your review.